- ATC at AirVenture
- Departures, Arrivals
- Quiz: SIDs and STARs
- Build YOur Own Sim, Pt. 5:
- Details, Differences
- Winter Troubles
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Dear Customer Help Desk,
I am a recent subscriber to your IFR Magazine, which I am enjoying.
However, I keep receiving reminders to subscribe. Is there any way that we can turn off the repeated reminders??
Kind regards,
Tony Wood-Collier
I’m logged in but unable to download magazines
I am logged in also but cannot download my newsletter.
Same issue. I just had this with Aviaition Safety as well. Evidently they were bought out by another magazine company that switched website management and now everything is screwed up. You need to send a message to customer support with your billing address and account # from the maling label of you hard-copy magazine.
Or the company could have tested everything and made it easier on the consumer?? But that would probably come with an added convenience fee.
Can’t download the mags either. What gives fellas?
I’m logged in and cannot download issue.
Please, fix this issue that everyone is complaining about! Can’t download the IFR Magazine which I just have started a subscription for.
I’m also logged in and I can’t download the issue. Please send the PDF to the registered access email.
Same problem. Logged in w new PW & no access to content. Nice going. Think I’ll let my subscription run out & reevaluate later whether to re-subscribe?
Same problem here also, just reset password prompted by email you guys sent… No Joy on downloading the .pdf’s
Poor transition to Flying from IFR Magazine. Not a good way to start! Now I know why I stopped Flying subscription!
Me too
Same, cannot download.
Same. Can’t download after logging in
Why can’t I download the entire issue as a PDF like I have done for years?
I am logged in, but like everyone else above, can’t download anything, despite having reset my password at least four times.
All I want to do is download my past issues that were never mailed to me.
I can’t download the issue.
I can’t download either
Three days, and still nothing. I have sent several online service requests. I think Flying shut it down and fired everyone when they bought it. Must have been PE money funding the purchase, that is usually the explanation when a good product or company goes to hell.
No download. Only comments and complaints. Please fix this.
I also cannot get an email to go to customer service at Flying ([email protected]); it keeps bouncing back.
This is a wreck. Used to be a great product when it was IFR Refresher, went downhill when that was discontinued and incorporated into IFR, and now the company is a piece of crap.
I’ve successfully renewed my subscription two days ago. I’ve changed, also successfully, my password. I log in, but I can download the November 2023 Issue PDF, as well as the previous issues. What’s going on? Is it a fraud that costed me $56? If You dont fix it I’ll make a court complaint against Flying Media and transmission of what happens in the social media.
Unable to download November Issue.
Day three…. still no download!!! Earth to customer service…. come in customer service!!
Same, unable-out of business, please refund $
I can’t download either. Fix this or refund my subscription. A bug affecting so many people should be easy to fix.
Having same issue, not able to download November newsletter. It is now 10 Nov and I followed instructions given in the email.
As already shared the new web site is defective on a number of levels. I was unable to down load the PDF and the web site is very slow. You should consider testing the site instead of having you customers test it for you. Very disappointing.
Is anyone paying attention to these comments? Hello? Your customers are speaking to you….
ALSO HERE ASKING FOR A FRIEND!
HELLO??? Customer Service??? – Cricket-cricket!!
Same problem, can’t get the Nov issue
Me too.
Again unable to download the November issue. What’s happening? I have renewed my subscription until 01-25-2025. My account details says I have 17 issues remaining. I’ve successfully changed my password and I didn’t received my paper (hard) copy of the November issue and, as said above, I’m unable to download the digital one. That’s a fraud or what?
Today I’ve received an e-mail from IFR Magazine with similar terms of another one I’ve received three days ago, asking to reset my password. That e-mail, in the end said it was from “Flying Media Group, 605, Chestnut Street, Suit 800, Chattanooga, Tennessee 37450 Unites States”. I’ve reset, again, successfully, my password, but can’t dowload the November issue. That’s a fraud. I’ll have to put Flying Media Group in court and transcribe all this situation in all available media.
Same as well
Same as all above – please fix it ASAP
Same as above, This is getting out of hand!!!!!
Won’t download for me either.
Just renewed my subscription, but cannot download anything. Disappointing.
Ill give them a few days. Then Ill call my CC company and demand that they reverse my payment.
It’s been multiple days with no updates. Out of curiosity, has anyone gotten a response from customer service? It looks like Flying bought out ifr magazine and screwed something up in the process.
Thats certainly what it looks like.
I have changed my password as requested and see no change in the site layout. Nothing here is new as stated in the request to change your password email. The issues download still is not working. Additionally, I keep getting email to change my password even after doing this 3 times.
No response from the company.
Are you out of business ? When are you going to fix this ?
I was able to download November. Appears issue is resolved.
Working now for me